NEWS
The Pennsylvania Compensation Rating Bureau (PCRB) has appointed Charles “Chuck” Tagland as Director of Classification & Field Operations, effective November 3, 2025—advancing the organization’s focus on accuracy, operational excellence, and strong service to member carriers.
Tagland brings more than 20 years of experience from the National Council on Compensation Insurance (NCCI), where he held senior leadership roles across classification analytics, field services, and test audits. Most recently, he managed the completion of 10,000–12,000 workers compensation inspections annually, applying data-driven planning and performance management to strengthen accuracy, efficiency, and consistency.
Well-known for his collaborative leadership style and commitment to continuous improvement, Tagland has built a career improving inspection quality, developing teams, and supporting carriers with clarity and confidence.
In his new role, he will lead PCRB’s Classification and Field Operations units and work across departments to enhance classification accuracy, reinforce data stewardship, and deliver responsive support to carriers across Pennsylvania’s workers compensation system.
Read the complete Information Bulletin here.